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KMID : 0379220160360030649
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Journal of Korea Gerontological Society
2016 Volume.36 No. 3 p.649 ~ p.671
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A Case Study on the Meaning of Performance of the Elderly Suicide Prevention Service
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Lee Hyun-A
Lee Jun-Woo
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Abstract
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The purpose of this study was to identify the meaning of performance experienced in the process of practicing at the elderly suicide prevention center. Therefore, the actual results perceived from the subjective viewpoints of the chiefs, staff and service users from the public institutions, which offer the elderly suicide prevention services were examined. The results classified the service provider s view, service users view and multi-dimensional view.
The research method is a case study of qualitative research method. The results of the study found that the analysis commonly perceived from the perspectives of both the chiefs and staff from the public institutions offering elderly suicide prevention service were ‘the perception of structural obstacles during the process of practicing the services and focused on the achievement of experiencing changes in the service users and the community’. On the other hand, the analysis from the perspective of the service users turned out to be ‘focusing on changes in the users’internal perception according to service experiences’. The meaning and essence of the analytical results perceived from each perspective are summarized as follows. First, the analytical results perceived of the chiefs of public institutions offering elderly suicide prevention service were ‘the process in which the identification of the institution is rediscovered through the service’. Second, the analytical results perceived by the staff from the institution were ‘being acknowledged in the community and organization while experiencing changes in the service users in the process of struggling to survive in such community and organization’.
Third, the analytical results perceived by the service users were ‘holding on to the lifeline at the edge of a precipice’. Based on the results, political and practical implications of elderly suicide prevention service were discussed.
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KEYWORD
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elderly suicide , service performance , case study , service provider , service user
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